Shropshire Mobile Computer Repairs and IT Support Services
IT systems are crucial assests to business and home users. Downtime can be very expensive, and loss of data can be terminal. That's why it's important to make sure your IT systems are running smoothly and safely. In the event problems do arise, we aim to fix all problems quickly and effectively so that the impact to you or your business is kept to the minimum.
Active Comp PC support service offer a mobile computer repair service based in Wem and Whitchurch. We offer a call out and workshop based service.
In order to support your new and existing infrastructure, we’ve devised a flexible and comprehensive range of support options that gives you help when you need it, whether to fix an immediate crisis or provide long-term assistance. The exemplary levels of service and support provided by our Technical Services set Active Comp apart from other providers.
Our different types of support offerings and our range of professional services can be found below:
ICT is about much more than the equipment and infrastructure
Active Comp offers customers a complete set of standard and managed support services that include dedicated account management. Technical support can include remote support as well as on-site attention from Active Comp's own technicians, achieving 98 per cent next-day fix rates. Active Comp can train both users and on-site ICT technicians and coordinators.
As one of the most established Mobile Computer Repair and Support companies in this area, and one that offers industry-leading solutions to its domestic Sector customers, it's essential that we also provide exemplary levels of service.
With service statistics such as 93% first-time onsite fix and 98% response to site during the next business day you'll appreciate the thorough approach we take to customer satisfaction. If for any reason we fall short of these high standards, please don’t hesitate to email our Quality Control Manager.
