How We Can Help You - Keep the numbers crunching

As IT infrastructure and applications become more complex, and more vitally part of every organization, it is increasingly important that the technology you deploy is easy to use, is reliable and is highly secure. Active Comp's mix of expertise, promotion of best practice and effective use of support technologies enables our technicians to provide full and comprehensive service management, in defining, planning, monitoring, controlling and delivering projects. Managed services free up staff to get on with their work, provide continuity, meet the challenges of change and ensure best return on investment.

Remote support - Let us do the work for you

Active Comp's comprehensive remote control solution gives our senior support technicians the ability to take control of your IT systems, carry out analysis and locate issues. They can then help with anything from a back-up to server fault diagnosis and can even make the changes required to restore your system to a working state. Remote access requests are always initiated by the customer so they control who can access their system. Remote support services are offered on a Pay-As-You-Go bases.

Remote preventative maintenance - The Smart Move

Take advantage of our remote support service   and you will also benefit from regular scheduled monitoring of your server(s) to ensure proactively that your system continues to run smoothly. You will be notified of any issues that may require attention. If you wish, we can investigate further and once a solution has been found, in most cases, we can make the necessary changes remotely.

 

**Only Available to Business that hold a 12-month contract with Active Comp**

On-site support - Your systems placed in good hands

Many clients do not have the time, expertise, budget or desire to manage their computer systems/networks. Active Comp's on-site support, which can be booked through the online contact form here, provides clients with a skilled technician who will carry out network management tasks/computer workstation repairs, routine or otherwise, for them.

Scheduled on-site support - Your own ICT technician

Many small schools and other organizations may not be able to fund full-time ICT technicians or coordinators. Others may lack time or experience. Active Comp offers twelve month contracts that provide you with regular scheduled visits from a dedicated technician who will gain a working knowledge of your IT systems and carry out any required tasks. You ’ll save time because Active comp's technician will be familiar with the structure of your system, and your network will be kept in tip-top condition, with the technician offering suggestions and advice on additional hardware and software and the timing of future upgrades.

PC health checks - keeping your computer and IT equipment in good shape

We offer a PC health check service that rectifies common problems that occur over continuous use of your computer. The removal of virus, spyware and malware can lead to a huge operating performance increase. The PC health check is a comprehensive PC health checkup resolving issues that are causing you frustration and identifies possible problems before they occur, allowing you the customer to ensure your equipment doesn't fail you when its needed the most.

ESET Security Solutions - Network Deployment and Monitoring Service

Selecting the best security software for your business is the crucial first step in a comprehensive IT security plan. ESET Remote Administrator allows you to effectively deploy and manage its software solution across your organization.

 

Please use this link to find details on how ESET Remote Administrator can help your business